Rent A Car — Car Rental Booking and Fleet Platform
Rental operators were taking reservations by phone, on paper contracts and in spreadsheets. Customers could not check availability or book online, and live fleet status — available, reserved, rented or in maintenance — lived in staff members' heads.
- Client: Rent A Car · Industry: Mobility
- Customer journeys were mapped across three rental businesses of different sizes to find the booking friction points. The platform was built on Laravel 12, Vue.js 3 and Inertia.js with public fleet browsing and filtering, an online booking flow with live pricing, a client portal with booking…
- 1,000+ customers served
- 150+ vehicles managed
- Seven real-time fleet states, from available to retired
- Customers book, manage reservations and raise support tickets without calling staff
- Customers: 1,000+
- Vehicles: 150+ — Managed
- Fleet states: 7 — Tracked in real time
- Technologies: Laravel 12, Vue.js 3, Inertia.js, Tailwind CSS, MySQL / PostgreSQL
- Figures as reported in Ortem Technologies' published case study.
- Delivered by Ortem Technologies — Full case study on ortemtech.com: https://ortemtech.com/case-studies/car-rental-management-platform/